COVID-19 update

COVID-19 update

15 September 2020

As of Thursday 17 September we can welcome our regional friends as Regional Victoria passes to Step 3 of the roadmap for reopening. We are delighted to be able to welcome guests again at Chocolate Gannets, it’s been so long! 

Let’s not forget to wish our Melbourne friends lots of strength for the remaining time.

We are all looking forward to everyone being allowed to travel freely. If you would like to make a future booking, please be assured that if COVID restrictions are again extended or do not allow you to travel, the booking is entirely refundable if made through us directly (either by phone or website).

We are not taking any deposits and only require payment a day or two before your arrival. 

Stay safe ! Lili & Xavier 

Terms and Conditions

Chocolate Gannets is a self-contained accommodation with no reception desk. Please provide a valid phone number/ email address so that we can send you the access code of the Villa on the day you arrive.

Otherwise, please call us on +61 488 063 419 (Whatsapp available) or +61 1300 500 139 on the day you arrive to receive your access code.

Check In time is 3.00pm and Check Out time is 11.00am.

For direct bookings (made through this website or via phone/email with Chocolate Gannets) we will do our best to accommodate early check-ins or late checkouts if requested, at no extra charge.

One free parking spot per villa.

Payment Policy

Payment will be processed within 14 days prior to check-in on the credit card provided to secure the booking.

Chocolate Gannets has decided not to surcharge guests that book direct for using credit cards. If you would like to pay by bank transfer we would appreciate it, please contact us for bank details, thank you. For bookings made through third party websites, credit surcharges apply.

Cancellations

Direct bookings cancelled more than 7 days prior to check-in date are entirely refundable. This only applies to direct bookings made through this website or by phone/email with Chocolate Gannets. Bookings made through third party websites (for ex Booking.com, Expedia, etc) have stricter cancellation policies specific to each site.

Bookings cancelled within 7 days prior to check-in date are non-refundable. If some or all of the dates cancelled are re-booked, we will refund the corresponding amount.

Special Offers

Pay 2 Stay 3 at the Garden Villas

Offer valid for stays before October 30th 2020, and only valid for Garden Villas. By staying 2 nights, you get a third night free. The cheapest of the three nights is discounted from the total booking cost.