COVID-19 update

7 September 2020

Chocolate Gannets is currently accepting only essential travellers with COVID safe measures. 

According to the roadmap for reopening announced on the 6th of September, tourism accommodation in Regional Victoria cannot re-open to leisure travellers until we pass to Step 3.

We join all of Victorians in hoping this happens as soon as possible but there is no fixed date at this time. If you would like to make a future booking, please be assured that if COVID restrictions are again extended or do not allow you to travel, the booking is entirely refundable if made through us directly (either by phone or website).

We are not taking any deposits and only require payment a day or two before your arrival. We wish everyone the best in these incredibly difficult times and we are very much looking forward to welcoming our wonderful guests with wide open arms as soon as possible. Stay safe !

 Lili & Xavier 

Terms and Conditions

Chocolate Gannets is a self-contained accommodation with no reception desk. Please provide a valid phone number/ email address so that we can send you the access code of the Villa on the day you arrive.

Otherwise, please call us on +61 488 063 419 (Whatsapp available) or +61 1300 500 139 on the day you arrive to receive your access code.

Check In time is 3.00pm and Check Out time is 11.00am.

For direct bookings (made through this website or via phone/email with Chocolate Gannets) we will do our best to accommodate early check-ins or late checkouts if requested, at no extra charge.

One free parking spot per villa.

Payment Policy

Payment will be processed within 14 days prior to check-in on the credit card provided to secure the booking.

Chocolate Gannets has decided not to surcharge guests that book direct for using credit cards. If you would like to pay by bank transfer we would appreciate it, please contact us for bank details, thank you. For bookings made through third party websites, credit surcharges apply.

Cancellations

Direct bookings cancelled more than 7 days prior to check-in date are entirely refundable. This only applies to direct bookings made through this website or by phone/email with Chocolate Gannets. Bookings made through third party websites (for ex Booking.com, Expedia, etc) have stricter cancellation policies specific to each site.

Bookings cancelled within 7 days prior to check-in date are non-refundable. If some or all of the dates cancelled are re-booked, we will refund the corresponding amount.